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Coronavirus Update2020-03-27T16:21:04-05:00

CORONAVIRUS (COVID-19) ANNOUNCEMENTS

OUR COMMITMENT TO GUESTS

The Guest House at Graceland

The Guest House at Graceland is open and serving essential workers and guests.

We continue to closely follow the coronavirus (COVID-19) situation, both domestically and abroad.  We are in regular contact with local authorities.   Our teams are monitoring the most up-to-the-minute information provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the Governor’s Office of Tennessee, and the Mayor’s Office of Memphis.

We remain committed to upholding the highest standards of cleanliness across our entire hotel. We have implemented heightened precautions in sanitization, disinfection, and cleaning measures as guided by the CDC and WHO.

Travel Flexibility and Support

We understand the need for increased flexibility with travel planning right now. For questions about a reservation made directly with The Guest House at Graceland, please contact us at 901.443.3000.

Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance.

Our team takes great pride in the role we play in the lives of our customers and guests. Rest assured that as circumstances continue to develop, one thing will remain constant: We will make our decisions with the health and well-being of our customers, guests, team members, and community as our highest priority.

Graceland

In line with Federal and CDC guidance and with the absolute best interest of our Guests and Staff in mind, the Graceland mansion and its exhibits are temporarily closed through April 3rd due to the COVID-19 pandemic.  We will vigilantly monitor the situation and remain in regular contact with the appropriate officials and health experts. Please continue to check this page and our social media for updates.

Graceland tour tickets for March 21st to April 3rd, 2020 will be automatically extended to use any date within one year of the original tour date. Once you are prepared to reschedule your Graceland experience, all you have to do is email us at reservations@graceland.com or give us a call at 901-332-3322 or 1-800-238-2000 option #3 with your new date and order number. The full value of your original tour ticket will be applied towards your rescheduled tour ticket of equal or greater value.

Graceland tickets are available for purchase as of April 4th, 2020 and beyond.

We will continue to make adjustments to our operations as appropriate and look forward to welcoming Guests back to Graceland as soon as it is advisable. Thank you for your patience and understanding.